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Terms and Conditions

Registration

In order to place an order, a user must first complete the registration form or checkout as a guest. During registration a user is required to give certain information (such as name and email address). This information is used to contact you about the products/services on our site in which you have expressed interest. At your option, you may also provide demographic information (such as gender or age) about yourself, but it is not required. 


Orders

We request information from you on our order form. To buy from us, you must provide contact information (like name and shipping address) and financial information (like credit card number, expiration date). This information is used for billing purposes and to fill your orders. If we have trouble processing an order, we'll use this information to contact you. 


California Proposition 65 WARNING:

Some products on this website contains progesterone, cocamide DEA, and other chemicals known to the State of California to cause cancer. Consult with your physician before using these products.


Links

This web site contains links to other sites. Please be aware that we are not responsible for the content or privacy practices of such other sites. We encourage our users to be aware when they leave our site and to read the privacy statements of any other site that collects personally identifiable information. 


Surveys & Contests

From time-to-time our site requests information via surveys or contests. Participation in these surveys or contests is completely voluntary and you may choose whether or not to participate and therefore disclose this information. Information requested may include contact information (such as name and shipping address), and demographic information (such as zip code, age level). Contact information will be used to notify the winners and award prizes. Survey information will be used for purposes of monitoring or improving the use and satisfaction of this site. 

beautystoredepot.com will NOT provide or sell your information to anyone. All information you provide to us is transmitted using a 128bit encrypted secure server. All of your personal information is safe, guaranteed! 

We will only use the information that we collect about you lawfully (in accordance with the Data Protection Act 1998). No information will be disclosed to third parties 

We will not send you any unsolicited e-mails about our or any other company's products or services


Collecting Prospect Information

On some pages, you can submit information about other people. For example, if you order a gift online and want it sent directly to the recipient, you will need to submit the recipient's address. In this circumstance, the types of personal information collected are: Name, Address 

On some pages, you can submit information to other people. For example, you may use our "Email To A Friend" link to send information about one of our products to someone else. In this circumstance, the types of personal information collected are: Name, Email address 

We use the information you provide about someone else when placing an order only to ship the product and to confirm delivery. We do not share this information with outside parties except to the extent necessary to complete that order. 


Children's Privacy

Our Commitment To Children's Privacy: Protecting the privacy of the very young is especially important. For that reason, we never collect or maintain information at our website from those we actually know are under 13, and no part of our website is structured to attract anyone under 13. 


Changes to our Privacy Policy

If we decide to change our privacy policy, we will post those changes on our homepage so our users are always aware of what information we collect, how we use it, and under circumstances, if any, we disclose it. If at any point we decide to use personally identifiable information in a manner different from that stated at the time it was collected, we will notify users by way of an email. Users will have a choice as to whether or not we use their information in this manner. We will use information in accordance with the privacy policy under which the information was collected. 


BBB OnLine Privacy Program

Your privacy is important to us. By participating in the Council of Better Business Bureau's BBB OnLine Privacy Program we have made a commitment to meet the program's strict requirements regarding how we treat your information and have it verified by BBB OnLine. Further information about this program is available at www.bbbonline.org 

All BBB OnLine Privacy Program participants are required to work with the program's dispute resolution process. The Privacy Program will only accept complaints regarding the misuse of personally identifiable information by a website operator. For more information about the Privacy Program dispute resolution process visit www.bbbonline.org/privacy/dr.asp 


Low Price Guarantee

beautystoredepot.com continuously researches our competitors' sites to ensure you are getting the lowest price. If you do find a better price including shipping charges on a site (excluding online auctions) that offers similar shipping terms, beautystoredepot.com will beat their price. Please provide the exact URL where you found it for verification in your order. You can include this information in the COMMENTS section of your order form. beautystoredepot.com will confirm the price and credit your account the difference. 


Free Shipping

  • beautystoredepot.com offers FREE domestic shipping on all orders.



  • beautystoredepot.com offers FREE international shipping on all orders over $450.00 (USD




Shipping and Handling

beautystoredepot.com offers FedEx or USPS delivery for all orders (2-6 days). If you need you order sooner please contact an order specialist at 1-800-926-5219 to discuss alternative delivery options. 

Note: Delivery times are approximate but not guaranteed. 
Products in stock are shipped within 24 business hours - Guaranteed! Occasionally some items may be temporarily back-ordered. The entire order will be processed and shipped when back-ordered items are available. Customers will be notified via email within 1 (one) business day if a product is OUT OF STOCK or on back order. 
See complete Shipping Rates here 


Lost Goods Policy

beautystoredepot.com's responsibility for goods shipped via common carrier (US mail, UPS, Fedex, DHL, etc.) ceases when beautystoredepot.com delivers the goods to the carrier. beautystoredepot.com cannot be responsible for merchandise lost or damaged in transit. The risk of loss and responsibility for such items are assumed by the customer upon delivery of the goods to the carrier. beautystoredepot.com will assist customer in supplying any information necessary for the completion of customer's claim of loss. However, customer must file a claim with the carrier in the event of loss or damage, not beautystoredepot.com. Moreover, beautystoredepot.com encourages all customers to choose the insurance option when placing an order. 


Tax
Tax is only charged to orders shipped to Texas. When shipped to Texas an 8.25% tax will be added to all orders. All other states other than Texas, there is no tax charge. 


Returns
As part of our commitment to you, all beautystoredepot purchases are backed by our 100% satisfaction guarantee. If you are not satisfied with any of the products you have purchased you may return the item in its original packaging within 30 days of your shipment receipt date. Your satisfaction is our primary goal; please carefully review our return instructions and policy below. If you have any questions, please call us first before shipping back any products. 800-926-5219 
See complete return policy here 


Privacy 
beautystoredepot.com will NOT provide or sell your information to anyone. All information you provide to us is transmitted using a 256bit encrypted secure server. All of your personal information is safe, guaranteed! 


Privacy Notice 
This privacy notice discloses the privacy practices for beautystoredepot.com. This privacy notice applies solely to information collected by this web site. It will notify you of the following: 

  • What personally identifiable information is collected from you through the web site, how it is used and with whom it may be shared.
  • What choices are available to you regarding the use of your data.
  • The security procedures in place to protect the misuse of your information.
  • How you can correct any inaccuracies in the information.



Information Collection, Use, and Sharing 
We are the sole owners of the information collected on this site. We only have access to collect information that you voluntarily give us via email or other direct contact from you. We will not sell or rent this information to anyone. 

We will use your information to respond to you, regarding the reason you contacted us. We will not share your information with any third party outside of our organization, other than as necessary to fulfill your request, i.e. to ship an order. 

Unless you ask us not to, we may contact you via email in the future to tell you about specials, new products or services, or changes to this privacy policy. 


Your Access to and Control Over Information

You may opt out of any future contacts from us at any time. You can do the following at any time by contacting us via the email address or phone number given on our website: 

  • See what data we have about you, if any.
  • Change/correct any data we have about you.
  • Have us delete any data we have about you.
  • Express any concern you have about our use of your data.
  • Security


We take precautions to protect your information. When you submit sensitive information via the website, your information is protected both online and offline. 

Wherever we collect sensitive information (such as credit card data), that information is encrypted and transmitted using a 256 bit encrypted secure server (SSL Certificate). You can verify this by looking for our SSL Certificate icon at the bottom of your web browser, or looking for "https" at the beginning of the address of the web page. 

While we use encryption to protect sensitive information transmitted online, we also protect your information offline. Only employees who need the information to perform a specific job (for example, billing or customer service) are granted access to personally identifiable information. The computers/servers in which we store personally identifiable information are kept in a secure environment. 

If you feel that we are not abiding by this privacy policy, you should contact us immediately via telephone at 512-495-9457 or via email at customerservice@beautystoredepot.com.

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