Privacy Policy

Introduction

This policy describes the types of information we may collect from you or that you may provide when you visit the website dermava.com or associated sub-domains (our "Website" or “Websites”) and our practices for collecting, using, maintaining, protecting, and disclosing that information.

This policy applies to information we collect:

• On this Website.
• In email, text, and other electronic messages between you and this Website.
• Through mobile and desktop applications you download from this Website, which provide dedicated non-browser-based interaction between you and this Website.
• When you interact with our advertising and applications on third-party websites and services, if those applications or advertising include links to this policy.

It does not apply to information collected by:

• Us offline or through any other means, including on any other website or any third party; or
• Any third party, including through any application or content (including advertising) that may link to or be accessible from the Website.

Please read this policy carefully to understand our policies and practices regarding your information and how we will treat it. If you do not agree with our policies and practices, your choice is not to use our Website. By accessing or using this Website, you agree to this privacy policy. This policy may change from time to time. Your continued use of this Website after we make changes is deemed to be acceptance of those changes, so please check the policy periodically for updates.
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‍Information We Collect About You and How We Collect It

‍We collect several types of information from and about users of our Website, including information:

• That is about you by which you may be personally identified, such as name, postal address, e-mail address, telephone number, customer data, and sales/purchase history ("personal information");
• And/or about your internet connection, the equipment you use to access our Website, and usage details.

We collect this information:

• Directly from you when you provide it to us.
• Automatically as you navigate through the site through cookies and other tracking technologies.‍

Information You Provide to Us

‍The information we collect on or through our Website may include:

• Information that you provide by filling in forms on our Website. This includes information provided at the time of registering to use our Website, subscribing to our service, posting material, or requesting further services.
• Records and copies of your correspondence (including email addresses), if you contact us.
• Your responses to surveys that we might ask you to complete for research purposes.
• Images for review by our customer service representatives.
• Details of transactions you carry out through our Website and of the fulfillment of your orders.
• Financial information for placing an order through our Website.
• Your search queries on the Website.

You also may provide information to be published or displayed (hereinafter, "posted") on public areas of the Website, or transmitted to other users of the Website or third parties (collectively, "User Contributions"). Your User Contributions are posted on and transmitted to others at your own risk. Please be aware that no security measures are perfect or impenetrable. Additionally, we cannot control the actions of other users of the Website with whom you may choose to share your User Contributions. Therefore, we cannot and do not guarantee that your User Contributions will not be viewed by unauthorized persons.

Protected Health Information

When you set up an account with Dermava, you are creating a direct customer relationship with us that enables you to access and/or utilize the various functions of the Platform and the Service as a user. As part of that relationship, you provide information to us, including but not limited to, your name, email address, shipping address, phone number and certain transactional information, that we do not consider to be "protected health information" or "medical information".

However, in using certain components of the Service, you may also provide certain health or medical information. Dermava is not a "covered entity" under the Health Insurance Portability and Accountability Act of 1996, Public Law 104-191, and its related regulations and amendments from time to time (collectively, " HIPAA"). It is important to note that HIPAA does not necessarily apply to an entity or person simply because there is health information involved, and HIPAA may not apply to your transactions or communications with Dermava. Any medical or health information that you provide that is subject to specific protections under applicable state laws, will be used and disclosed only in accordance with such applicable laws. However, any information that does not constitute Protected Information under applicable laws may be used or disclosed in any manner permitted under this Privacy Policy. Protected Information does not include information that has been de-identified in accordance with applicable laws.

By accessing or using any part of the Service, you are agreeing that even if HIPAA does apply to Dermava, the medical groups, the providers, the labs or the pharmacies we work with, any information that you submit to Dermava that is not intended and used solely for the provision of diagnosis and treatment by the medical group and providers, laboratory services by the labs or prescription fulfillment by the pharmacies, is not considered Protected Information, and will only be subject to our Privacy Policy and any applicable state laws that govern the privacy and security of such information. For purposes of clarity, information you provide to Dermava in order to register and set up an account on the Platform, including name, username, email address, shipping address, phone number, and personal preferences are not considered Protected Information.

‍Information We Collect Through Automatic Data Collection Technologies

As you navigate through and interact with our Website, we may use automatic data collection technologies to collect certain information about your equipment, browsing actions, and patterns, including:

• Details of your visits to our Website, including traffic data, communication data and the resources that you access and use on the Website.
• Information about your computer and internet connection, including your IP address, operating system, and browser type.‍

How We Use Your Information

We use information that we collect about you or that you provide to us, including any personal information:

• To present our Website and its contents to you.
• To provide you with information, products, or services that you request from us.
• To fulfill any other purpose for which you provide it.
• To provide you with notices about your orders.
• To carry out our obligations between you and us, including for billing and collection.
• To notify you about changes to our Website or any products or services we offer or provide through it.
• To allow you to participate in interactive features on our Website.
• In any other way we may describe when you provide the information.
• For any other purpose with your consent.

We may also use your information to contact you about goods and services that may be of interest to you.

Disclosure of Your Information

Dermava understands we collect personal information about our customers. We take personal privacy very seriously, and will use all reasonable efforts to protect your data including base level encryption and monthly system audits. You personal information is only for use by Dermava to provide you with better services. We will not sell your private data to any third party. Personal information that we collect or you provide as described in this privacy policy may be shared with the following for use to improve Dermava services and products:

• To our subsidiaries and affiliates.
• To contractors, service providers, and other third parties we use to support our business and who are bound by contractual obligations to keep personal information confidential and use it only for the purposes for which we disclose it to them.
• To a buyer or other successor in the event of a merger, divestiture, restructuring, reorganization, dissolution, or other sale or transfer of some or all of our assets.
• To fulfill the purpose for which you provide it.
• For any other purpose disclosed by us when you provide the information.

We may also disclose your personal information:

• To comply with any court order, law, or legal process, including to respond to any government or regulatory request.
• To enforce or apply our terms of use, including for billing and collection purposes.
• If we believe disclosure is necessary or appropriate to protect the rights, property, or safety of Dermava Inc, our customers, or others.

We may disclose anonymized aggregate data about our users without restriction in the course of epidemiological research and publishing.

Deletion of Information

If at any time you wish to delete your information please contact us at legal@dermava.com and our systems administrator will ensure your information is deleted from our systems.