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No Hassle Return Policy
Our PromiseAs part of our commitment to you, all beautystoredepot purchases are backed by our 100% satisfaction guarantee. If you are not satisfied with any of the products you have purchased you may return the item in its original packaging within 30 days of your shipment receipt date. Your satisfaction is our primary goal; please carefully review our return instructions and policy below.
If you have any questions, please call us first before shipping back any products. 800-926-5219
Return Instructions Easy Steps to No Hassle ReturnsBefore shipping your return we recommend that you review our entire return policy below.
1. Call or email us (800-926-5219 / firstname.lastname@example.org) to speak with a customer service representative.
2. Obtain your return merchandise authorization number (RMA#).
3. Securely pack the products for shipping including: all parts, pieces, printed material, and accessories, along with the products original packing.
4. Include a copy of your packing slip and write your RMA# clearly on the slip.
5. Mail Returns to:
5446 HWY 290 West Ste. 309
Austin, TX 78735
Customers pay for return shipment charges. To ensure that we receive the package we do recommend using a method of shipping with tracking and insurable. We cannot be liable for items lost in transit back to us. If your order was shipped free, a small shipping fee will apply to your order.
Additional Return PolicyObtain an RMA Number and return your product within 30 days of receipt of your order.
Returns will be processed and approved credits issued within five business days of receipt
At beautystoredepot, security and privacy are very important to us. We take precautions to protect your information. When you submit sensitive information via the website, your information is protected both online and offline. Wherever we collect sensitive information (such as credit card data), that information is encrypted and transmitted using a 128 bit encrypted secure server (SSL Certificate). We take pride in going above industry standards in security and privacy.
All Domestic orders SHIP FREE until the end of the year
99.9% of all order placed before 3PM CST are shipped same day via standard shipping and can take 2-6 days to arrive. beautystoredepot.com takes great pride in offering fresh product at a great price. On a rare occasion our stock may become depleted. We take steps to ensure our system is updated quickly however at times the communication takes time to transfer & populate. In these rare cases that an item is unavailable, you will be notified within one business day of the delay and an expected ship date.
FREE Domestic Shipping
Domestic Shipping Chart
Domestic Shipping Notes:
International Shipping99.9% of all order placed before 1PM CST are shipped same day via USPS Global Priority Mail and can take 4-10 business days to arrive. beautystoredepot.com takes great pride in offering fresh product at a great price. On a rare occasion our stock may become depleted. We take steps to ensure our system is updated quickly however at times the communication takes time to transfer & populate. In these rare cases that an item is unavailable, you will be notified within one business day of the delay and an expected ship date.
International Shipping Chart
International Shipping Notes and Restrictions
Frequently Asked Questions
Ordering & Shipping ( 5 faqs in this section )
Contact us ( 2 faqs in this section )
Returns ( 1 faqs in this section )
Security and Privacy ( 2 faqs in this section )